Georgia Southern Health Services operates by advanced appointments, and appointments are self-scheduled using the Online Student Health (OSH) Patient Portal. You can access OSH by clicking the OSH link after logging into your WINGS or mygeorgiasouthern page. The system allows you to enter in appointment dates and time ranges to review what appointments are available over various days and time slots.
If you present to Health Services without an appointment, the receptionist will assist you with scheduling an appointment as available. Students arriving after 4:30PM without a prescheduled appointment that are not in need of immediate attention will be scheduled for an appointment on a later date.
Save time today by scheduling your appointment using Eagle OSH. Once your appointment is made it is important that you adhere to the following guidelines:
- Complete any required forms for your appointment
- Arrive at the Health Center at least 15 minutes prior to your scheduled appointment to allow adequate time for check-in and any updates to your medical record.
- If you want us to file a claim to your health insurance, you must bring your insurance card for each visit.
- When you arrive for your appointment go to the appropriate kiosk to check in. (For Women’s Health use the kiosk in the Women’s Health waiting room.)
- Students arriving late for their appointment may be required to schedule another appointment
- To cancel or re-schedule an appointment, go to the OSH Patient Portal.
What to Expect During Your Visit
Once you arrive at Health Services you will need to sign in at the kiosk in the appropriate lobby and wait to be called by a member of the clinical staff. You will then be placed in an exam room or back in the lobby until a room becomes available.
In the event of an emergency or unforeseen situation your appointment may be delayed. We will make every effort to keep you informed of your wait time. Please allow at least one hour for your visit with us. Be aware that some visits may run beyond an hour.
Your health care provider, (Physician, Physician Assistant or Nurse Practitioner), will review with you your history and current issues. You’ll be asked to describe any symptoms you’ve had, if any. The medical provider will then perform a physical exam, which is typically targeted based on your symptoms.
Depending on the symptoms you describe, you doctor may recommend certain tests, such as blood work, x-rays or other tests specific to your symptoms. This will be discussed at the time of your visit. Make sure you ask questions if there is something you do not understand. In addition, the provider may prescribe certain medication (s) to treat your condition, some of which may be filled at the Health Services pharmacy if desired.
In the event the provider determines the patient needs further treatment or diagnostic procedures beyond what the Health Services can provide, the provider may recommend referral to an outside service or specialist provider. The Patient Support Services nurse will assist with this process.
At the conclusion of your visit the provider’s nurse will schedule you for a follow-up visit if indicated and then direct you back to the front exit.
Health Services Policies
According to the GSU Faculty and Student Handbook, class attendance policies, including how absences and excuses are handled, are determined by each individual faculty member/instructor. As such, it is not our responsibility at Health Services to “excuse” absences, and we do not distribute “excuses” for absences. We will give the patient, when appropriate, a form that serves as a verification of their visit. In certain instances related to specific injuries or illnesses, the form will include our recommendations as to whether the patient should or should not restrict their activities. Please note that this verification of visit form should not be misconstrued as an “excuse.” We leave the decision to “excuse” the absences up to the individual faculty members and instructors. Our role is to try to keep students healthy, and our recommendations are based on that purpose. We respectfully request that students discuss and resolve their health related classroom absences with their faculty member or instructor; or, if those issues cannot be resolved in this manner, one should seek resolution working through the Dean of Students Office.
Last updated: 4/14/2017