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2019-2020 Desk Assistant Selection Process

Desk Assistant Description

 Desk Assistants (DAs) are often the first faces that students and visitors see when entering the residence halls. DAs are stationed at the front desks of each residential community during specified hours. These student employees are responsible for assisting those that visit the desk, greet those who pass, and assist the residential staff as needed. DAs have the ability to work during the week and weekends.

DAs are not required to live on campus, we but are encouraged and invited to get to know the students and staff that live in the building!

Desk Assistants Responsibilities

DAs are responsible for the daily operation of residence hall front desks. These student staff members perform desk tasks, such as lockouts, key audits, and equipment checkouts at each residence hall front desk. They also provide administrative support to their Resident Director (RD). The following is a list of responsibilities within the DA position that are consistent across all halls. Specific and more detailed expectations and responsibilities may be provided by the Resident Director of the complex.Staffing the Front Desk

-Opening and Closing the Clubhouse
-Issuing, tracking, and managing spare keys and hall equipment
-Assisting with Open House
-Monitoring desk supplies and equipment
-Administrative Duties (printing/copying/scanning/organizing documents)
-Assisting with building opening/closing
-Attending staff/training meetings as required
-Other duties as assigned by Resident Director, Graduate Resident Director or University Housing

TIMELINE:

Our Desk Assistant process begins in February and concludes in April.  Please see our timeline for 2019-2020 below:

  • February 25, 2019- DA Applications Open
  • March 7, 2019- Auxiliary Services Job Fair
  • March 8, 2019- DA Application Closes
  • March 11, 2019- DA Candidate is notified of status and sent details for an interview or removed from process
  • March 15, 2019- Sign up for interview time opens
  • March 25, 2019- Sign up for interview time closes
  • March 29, 2019- DA Candidate Interview Day
  • April 2-3, 2019 DA Candidate receive notification of either hired, alternate or not hired status for the 2019-2020 academic school year

APPLICATION INFORMATION

In order for a candidate to successfully have a completed application, they must complete the two of the following tasks:

1. Complete the Human Resources Application

 

2. Complete the Supplemental Desk Assistant Application

If you have any questions or concerns, please email residentialeducation@georgiasouthern.edu with the Subject Line “DA Recruitment – Last Name, First Name.”

QUALIFICATIONS

After candidates have completed the application process, the Desk Assistant Management Team will review all candidates. Additional to completing the  DA application, you must meet the following qualifications in order to be eligible for hire for the 2019-2020 academic school year.

  • Registered as a student (6 hours undergraduate; 3 hours graduate) at Georgia Southern University Fall 2019
  • Must have a minimum cumulative GPA of 2.5 for hire
  • Clear student conduct record
  • Ability to provide customer service in a diverse environment in the university and residence hall setting
  • Successful completion of the individual interview process

EMPLOYMENT AGREEMENT

Interested candidates are encouraged to review a copy of the Employment Agreement which details full expectations of the Resident Advisor position.  The copy below is the current Resident Advisor agreement.  The most up to date version will be provided to new Resident Advisor candidates once they have been extended offers.

Last updated: 2/25/2019