Desk Assistant Selection Process

Desk Assistant Description

Desk Assistants Responsibilities

DAs are responsible for the daily operation of residence hall front desks. At each residence hall front desk, These student staff perform desk tasks, such as lockouts, key audits, and equipment checkouts. They also provide administrative support to their Resident Director (RD) and Graduate Resident Director (GRD). The following is a list of responsibilities within the DA position consistent across all halls. The Housing Operations Leadership Team may provide specific and more detailed expectations and responsibilities.

-Staffing the Front Desk
-Opening and Closing the Clubhouse
-Issuing, tracking, and managing spare keys and hall equipment
-Assisting with Open House
-Monitoring desk supplies and equipment
-Administrative Duties (printing/copying/scanning/organizing documents)
-Assisting with building opening/closing
-Attending staff/training meetings as required
-Other duties as assigned by the Resident Director, Graduate Resident Director, or University Housing

TIMELINE:

Please see our timeline for desk assistant hiring:

• Week of March 5th – DA Applications Open.
• March 22nd – DA Application Closes.
• March 10th – Candidate is notified of status and sent details for an interview or removed from the process. Sign-up for interview times opens.
• March 24th – Sign up for interview times closes.
• March 25 – March 29 – Candidate 30-minute interviews are held.
• April 5th – Hiring notifications made.

APPLICATION INFORMATION

In order for a candidate to successfully have a completed application, they must complete two of the following tasks:

1. Complete the Human Resources Application – Desk Assistant Position for the correct campus

https://jobs.georgiasouthern.edu

If you have any questions or concerns, please email housingjobs@georgiasouthern.edu with the Subject Line “DA Recruitment – Last Name, First Name.”

QUALIFICATIONS

After candidates have completed the application process, the Housing Operations Leadership Team will review all candidates. In addition to completing the  DA application, you must meet the following qualifications in order to be eligible for hire:

• Registered as a student (6 hours undergraduate; 3 hours graduate) at Georgia Southern University
• Ability to provide customer service in a diverse environment in the university and residence hall setting
• Successful completion of the individual desk assistant process

EMPLOYMENT AGREEMENT

Interested candidates are encouraged to review a copy of the Employment Agreement, which details the full expectations for the Desk Assistant position.  The copy below is the current Housing Operation Student Staff agreement.  The most up-to-date version will be provided to new Desk Assistants once they have been extended an offer.

• Desk Assistant Employee Agreement

Last updated: 12/19/2023