Georgia Southern Health Services operates by advanced appointments, and appointments are self-scheduled using the Online Student Health (OSH) Patient Portal. You can access OSH by clicking the OSH link after logging into your WINGS or mygeorgiasouthern page. The system allows you to enter in appointment dates and time ranges to review what appointments are available over various days and time slots. While all other clinic appointments may be scheduled online as far in advance as desired, please note that General Medical appointments (Blue, Green, and Gold) become available for online scheduling 24 hours before the given appointment time slot. However, appointments for Mondays become available for online scheduling on the Saturday before. The appointment may be reserved online up to one hour in advance of the given appointment time slot. This allows all General Medical Team (Blue, Green, Gold) appointments scheduled online to be either same-day or next-day appointments.
Once your appointment is made it is important that you adhere to the following guidelines:
- Complete any required forms for your appointment
- Arrive at the Health Center at least 15 minutes prior to your scheduled appointment to allow adequate time for check-in and any updates to your medical record.
- You must bring your insurance card for each visit, if you want us to file a claim to your health insurance.
- When you arrive for your appointment go to the appropriate kiosk to check in. For Women’s Health use the kiosk in the Women’s Health waiting room on the second floor.
- Students arriving late may be required to reschedule the appointment
- To cancel or re-schedule an appointment, go to the OSH Patient Portal.
Parental Consent Form
Any student under the age of 18 must read and sign this form along with a parent. The form may be faxed to 912-478-1893 or uploaded to Eagle Online Student Health.
What to Expect During Your Visit
After you have signed in at the kiosk, you will be directed to the appropriate lobby. A member of the clinical staff will call you back and place you in an exam room as soon as possible. In the event of an emergency or unforeseen situation your appointment may be delayed. We will make every effort to keep you informed of your wait time. Please allow at least one hour for your visit with us. Be aware that some visits may run beyond an hour.
Your health care provider, (Physician, Physician Assistant or Nurse Practitioner), will review with you your history and current issues. You’ll be asked to describe any symptoms you’ve had, if any. The medical provider will then perform a physical exam, which is typically targeted based on your symptoms.
Depending on the symptoms you describe, your provider may recommend certain tests, such as blood work, x-rays or other tests specific to your symptoms. In addition, the provider may prescribe certain medication (s) to treat your condition, some of which may be filled at the Health Services pharmacy if desired.
In the event the provider determines that you need further treatment or diagnostic procedures beyond what the Health Services can provide, the provider may recommend referral to an outside service or specialist provider. The Patient Support Services nurse will assist with this scheduling
Make sure you ask questions if there is something you do not understand. At the conclusion of your visit the provider’s nurse will schedule you for a follow-up visit if indicated and then direct you back to the check-out area.
According to the GSU Faculty and Student Handbook, class attendance policies, including how absences and excuses are handled, are determined by each individual faculty member/instructor. As such, it is not our responsibility at Health Services to “excuse” absences, and we do not distribute “excuses” for absences. We will give the patient, when appropriate, a form that serves as a verification of their visit. In certain instances related to specific injuries or illnesses, the form will include our recommendations as to whether the patient should or should not restrict their activities. Please note that this verification of visit form should not be misconstrued as an “excuse.” We leave the decision to “excuse” the absences up to the individual faculty members and instructors. Our role is to try to keep students healthy, and our recommendations are based on that purpose. We respectfully request that students discuss and resolve their health-related classroom absences with their faculty member or instructor; or, if those issues cannot be resolved in this manner, one should seek resolution working through the Dean of Students Office.
Last updated: 9/2/2020