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Frequently Asked Questions – Parents

One of the keys for success in college that parents can assist their student with is managing the processes and the situations that your student will encounter while they are attending Georgia Southern. One way that you can do this is to help them take charge of a situation. Faculty and staff members will often respond more effectively when a student seeks out assistance rather than when a parent calls on their behalf. A great way that you can encourage this is to be familiar with some common situations your student may face and what is the best method of resolving it. Listed below are some common situations that your student may face. Please review the items below and if your student encounters one of them, then you can advise them on how to get help. At any time, feel free to contact our office with questions as we will be glad to answer any questions that you may have.

Are all students living on campus required to have a meal plan?

No, only first-year freshmen are required to have a meal plan.


Are pets allowed?

The only animals allowed in on campus residence halls are service and assistance animals, and fish that are housed in an aquarium that is 10-gallons or less. Guests and visitors are not allowed to bring pets into the residence halls.  Students requesting an accommodation of a service or assistance animal should contact the main housing office to discuss the process for registering the animal with University Housing.


Can my student build a loft in his/her room?

Lofts are not allowed in any of the halls.  The only exceptions are the provided junior loft beds in Centennial Place, Eagle Village, Freedom’s Landing and University Villas.


Can my student bunk his/her bed?

Only in certain halls. Your student, along with his/her roommate must each put in a work order to have their beds bunked.


Can my student have a roommate of the opposite gender?

No.


Can my student have overnight guests?

Your student can have guests visit at any time, but guests of the opposite gender may not stay overnight. Overnight guests must be in compliance with the roommate agreement and university housing guest policy. All overnight guests must be registered with the hall office and may only stay overnight for three nights.


Can my student move if he/she does not like his/her roommate?

Depending on available space and after every effort has been made to resolve the conflict between your student and his/her roommate, yes, your student can move.


Can my student stay on campus during holidays?

The residence halls are closed during the Winter Break except in Centennial Place, University Villas and Freedom’s Landing. If your student does not live in one of these spaces, they will have to make other arrangements for housing during the winter break period. Temporary housing may be available in another hall during the breaks, but final details will not be available till Nov 15th on location, availability and cost.


Does my student have a curfew?

No. Your student does not have a curfew.


Does my student need a computer?

No. Your student does not need a computer because all residence halls have computer labs and most of them are open 24 hrs. If your student is staying in a residence hall whose computer lab is not opened 24hrs, students still have the option of going to the library. Though a computer is not a necessity, it is a very useful tool to have. For more information about on-campus computer services, please visit http://its.georgiasouthern.edu/category/students/


Cancelling your Housing

Date Cancellation is Received Amount of Prepayment Refunded Amount of Cancellation Fee Assessed
On or Before May 1 $250 $0
May 2 – June 1 $150 $100
June 2 – July 1 $100 $150
July 2 – July 15 $50 $200
After July 15 $0 $250

These fees are based on if you cancel your first term of enrollment because you will not be enrolled at Georgia Southern.  Students who will still be enrolled are bound by the terms in the Housing Contract.  Students who cancel after the first day of classes will also be charged the daily rate of their room until they move out in addition to the cancellation fee.

All refunds of the Prepayment are placed on the student’s account with the university. If this creates a credit due, a check will be issued or the credit card used to place the deposit will be credited. If the student owes fees at the time the refund is placed on the student account, the refund will be used to pay any outstanding fees. For students due refunds or credit card credits, please allow 4 – 6 weeks for processing.


How are the co-ed traditional residence halls divided?

Depending on the hall, co-ed halls are divided either by floor, or by wing or by floor and wing. All residence halls on the Georgia Southern Campus are co-ed.


How do I deposit money into my student’s Eagle Express account?

There are several ways in which this can be done. For more detailed information visit http://eagledining.georgiasouthern.edu


How often are the bathrooms cleaned in the community style residence hall?

Bathrooms are cleaned every morning except on weekends.


If my student brings a bike, does he/she have somewhere to store it?

All residence halls have several bike racks located outside of the residence halls where your student can store his/her bike.


If my student brings a car, where can they park?

If your student is staying in the residence hall, he/she must get a parking permit for the residence hall lot that he/she resides in. Visit http://parking.georgiasouthern.edu/ for more information.


What about refrigerators?

If your student lives in Centennial Place, Eagle Village, Southern Courtyard, Southern Pines, University Villas or Kennedy Apartments, then the apartment comes with a full size refrigerator. All other residence hall rooms are equipped with a refrigerator/freezer.


What happens to my student’s Prepayment ($250) if he/she decides to cancel his/her on-campus housing?

If your student still plans to enroll at Georgia Southern, and has signed their housing contract, then they are held to the terms of the housing contract for enrolled students. Please refer to your housing contract for specifics. If your student has signed their housing contract and paid the Prepayment but no longer plans to enroll at Georgia Southern, and cancels with University Housing through the online cancellation form (www.gsuhousing.com/cancel)

What happens to my student’s Registration Fee ($100) if he/she decides to cancel his/her on-campus housing?

The Application fee is non-refundable if your student cancels his/her on-campus housing.


What if my student already has a roommate and he/she wants to live with someone else?

There are two options: (1) From the beginning of April until July 1, students can make a change request online through the Room Reassignment Request Form. The Housing Office will attempt to grant as many requests as possible during the summer. (2) The student can go through room/hall change after the halls open. The dates for room/hall change are posted in the residence halls, students should review their OMI booklet or they can look for signs posted in the hall.


What if my student does not want a roommate?

Unfortunately, given the growing rate of this campus, the considerable demand for on-campus housing and the limited number of beds, we are unable to provide students with single rooms.


What if my student has not yet been assigned a roommate, will he/she get one?

The Housing Office is continually filling spaces created by cancellations and moves. If your student does not have a roommate at the moment, he/she will probably have one soon.


What if my student wants to switch with another student to try and get with a friend?

If students want to do a swap, the students moving need to contact the housing office to make the request. Say Student 1 and Student 2 are roommates and Student 3 and Student 4 are roommates but Student 1 wants to be roommates with Student 3; Student 1 and Student 3 both need to request the move for it to be considered.


What is a CL?

The Community Leader (CL), formally known as Resident Advisor (RA), is a vital member of the Georgia Southern Department of University Housing Staff. The CL is a live-in member of the Department of University Housing Staff and works with a group of students in 1 of 10 Residence Halls or 2 Apartment Complexes. The CL works with the Department of University Housing Directors in establishing a positive living environment for the resident students. The CL’s immediate supervisor is the Resident Director


What is a Resident Director?

The Resident Director is a full-time professional who lives in the residence hall to which he/she is assigned. The Resident Director supervises the CL staff.


What size are the beds in the residence halls?

Residents in Freedom’s Landing, Southern Courtyard, Southern Pines, and University Villas will need full sized (double) sheets.  Residents of Eagle Village, Kennedy, and Watson should purchase Extra Long (XL) 80″ twin sheets.  For residents of Centennial Place, rooms in buildings beginning with a 1 or 2 have the extra long (80″) twin sheets, residents of rooms beginning with a 3 or 4 have regular full sized (double) beds.

If you have trouble finding extra long sheets and bedding to fit the beds in some of our residence halls, the Residence Hall Association has partnered with Residence Hall Linens to provide our students with a convenient, affordable way to purchase extra-long sheets and bedding items, as well as other campus-living necessities. Proceeds from this program go to the RHA and are used for programming in the residence halls. Please visit the RHL website http://www.rhl.org/gsu


When can my student start applying for housing next fall?

Beginning November 1, your student may apply for housing once they are accepted to Georgia Southern University and receive a letter by mail or email. They may access the application site with their EagleID and their birthdate (in the form of MMDDYYYY) as their password.


Last updated: 1/27/2017